Shipping Policy

Thank you for shopping with SplashPaws™. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Time

Estimated Delivery Time: 8–10 Business Days

Please note that shipping times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.

Shipping Cost

We are proud to offer Free Shipping on all orders.

There are no hidden fees or additional shipping charges at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to become available after shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. SplashPaws™ is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Lost or Delayed Packages

While we work closely with our shipping partners, occasional delays may occur beyond our control.

If your package appears lost or significantly delayed, please contact our support team, and we will do our best to assist you.

Contact Us

If you have any questions regarding your order or shipping status, please contact our customer support team through our Contact Us page.

Thank you for choosing SplashPaws™!